Software Development

“A cloud software as service to help your organization grow !!”

“A affordable and Simple Customer Relationship Management (CRM)
+ Contact Management System software service available in Malaysia now!!”

“ONLY RM15.00 per user/month”

CloudServe software service - A Software As A Service (SaaS) in Malaysia

CloudServe software service is a Software As A Service (SaaS) & Cloud Computing in Malaysia. CloudServe software service has been attractive, because it removes all complexity from installation, deployment, maintenance, is globally accessible, and affordable. By its nature, CloudServe software service resides in the “cloud” and overcomes the traditional headaches of VPNs for efficient collaboration. An added bonus is transparent backups (assuming there is backup strategy).

CloudServe software service provides instant gratification, taking mere minutes to be up and running. CloudServe software service is as easy to maintain and update, and globally accessible. CloudServe software service is to cater to the diverse industries covering consumer sectors, manufacturing application, property e-center, educational requirement and others to serve the mass community all over the world.

CloudServe software service is a model of software deployment where an application is licensed for use as a service provided to customers on demand. On demand licensing and use alleviates the customer’s burden of equipping a device with every application. It also reduces traditional End User License Agreement (EULA) software maintenance, ongoing operation patches, and patch support complexity in an organization.

The background of CloudServe Software Platform?

CloudServe software platform is a dynamic, creative and innovative IT solutions outsourcing partner. Established in the year 2001, CloudServe software platform invests heavily in Research & Development to bring latest technologies and solutions to our customers. As a result, our products are all developed based upon our Application Server, the CloudServe software platform, the products of our intensive development and vast experience in IT solutions delivery. The CloudServe softwareplatform is a time-tested, platform-independent, flexible, scalable and extensible platform that allows our applications to leverage on the Internet Infrastructure and various other medias to empower the users to receive and send real-time information or alerts, and bring information in the application closer to the users like never before.

In fact, CloudServe software platform is also experienced in offering Business Intelligence consultancy services to various industries and have sent employees to work with various Business Intelligence projects in the Banking, Insurance, Telecommunications and even the Retail sector. Combining strong IT solutions delivery with Business Intelligence knowledge, we are able to guide our customers to empower their users to use our applications effectively and to derive meaningful information and to perform analysis to gain a deeper insight of their information, enabling them to make informed decisions. This unique end-to-end approach of combining IT solution with Business Intelligence analysis ensures that our customers are able to take full advantage of this Information Technology age to improve their efficiency, discover hidden trends and increase their competency without troubling themselves with complicated software incompatibilities or system integration issues.

CloudServe Software - The Simple Customer Relationship Management (CRM) + Contact Management System Software Services in Malaysia

CloudServe software - The Simple Customer Relationship Management (CRM) + Contact Management System, a complete solution to assist you in acquiring new customers, retaining existing customers and enhancing customer experience. In this modern society, SMEs are facing ever greater challenges - more intense competitions, higher customer expectations, not to forget, the imminent impact of globalization. All this calls for the need of a more focused customer-oriented strategy to acquire customers, retain customers and enhance customers experience. CloudServe software - The Simple Customer Relationship Management (CRM) + Contact Management System is a solution developed to fill this market segment.

Customer Relationship Management (CRM) + Contact Management System Modules

• Lead Module

  A lead is a prospect or potential opportunity - a person you met at a conference or a person who called in and expressed interest who will later be incorporated to become your customer. The Lead form will keep track of all the lead’s information as well as Activities and Attachments for your further follow up.

• Organization Module

  This module is used to stored customers’ information. This allows your sales team to better manage their customer detail, as well as records or reminders of interaction and documents with those customers. Customers purchase history can be recorded in this module as well.

• Contact Module

  Contacts are all of the individuals, or contact person associated with customers which are stored in the Organization Module. You can use this module to record activities, reminders, past purchases and attachments for this contact.

• Campaign Module

  A campaign is an outbound marketing project that user want to plan, manage, and track within Company. It also allows sales team can better communicate with customer; can make better offers and services and close sales speedily.

• Opportunity Module

  Opportunities are the sales and pending deals that user want to track. Every Opportunity will be under analyzing, classifying, filtering and converting. There clearly show in information of opportunity in source, buying potential, opportunity type, and primary contact.

• Activity Module

  Activities include tasks and calendar events. User can define and track activities for many different objects, including campaigns, Organization, contacts, and leads. Activities display in related lists on associated records as well as on the Home tab. When creating an activity, user can describe the activity and specify attributes such as priority, due date, and status.

• Action Module

  This module is displays all the activity on the calendar by daily, weekly or monthly.

• Partner Module

  Partners are the companies with which you collaborate to close your sales deals.

• Latest Messages Module

  That allows designing new messages and publishing on the main page during the effective date to inform particular user.

• Mass Messaging Module

  Mass Messaging is spreading an advertising message or signal over a wide area, for example via SMS or Email to send the advertising message.

• Reports

  That allows users to view reports.

• Lead Source

  Lead Sources where you obtained your leads. By tagging leads with the Lead Sources, you can track how effective each Lead Source are and therefore, where to spend your marketing budget on.

• Product

  This product form is used to keep information of product and services. Those include quantity of product, purchase prices, quantity of stock, product information details and vendor’s name.

• User Team

  User Teams allows you to associate users with teams, and allow records such as Lead, Contact and Organization to access records shared to a team.

• Sales Stage

  Sales Stage reflects the sales practices of company sales. It identifies both the major stages of sales cycle and the activities that need to be accomplished within each stage. It also represents the probability of the sales stage.

• File Brower

  That allows users upload files to the Server.

Simple Customer Relationship Management (CRM) + Contact Management SystemSoftware Service Licensing

Yearly Name User License - Yearly access to Application Delivered as Service Server.

CloudServe Software Services Included:
- Access right as defined and pre-set as per customer’s requirement.
- Access via client software with minor installation required on user computer/notebook.
- Daily auto backup.
- Data export into MSSQL format allowed after 3 years subscription.
- Yearly renewal required.

CloudServe Software Service Licensing Subscription: 
- RM15.00 per user/month or RM180.00 per user/annum
- Minimum 10 Name User Licenses